Our Process

We’ve been a specialist waterproofer and remedial builder for over 20 years. We’ve honed our skills, diversified our team and met every complex challenge with a smart solution.

You Call Us or Send an Enquiry

Every project starts with a conversation. Reach out via phone or online enquiry and our team will respond promptly to understand your needs, timeline and objectives.

We Book a Consultation

We arrange a suitable time to discuss your project in more detail. This allows us to gather the right information and prepare for a thorough site assessment.

Consultant Visits Site (Site Inspection)

Our consultant attends your property to assess the scope of works, identify any underlying issues and evaluate site conditions. This ensures nothing is overlooked from the outset.

Detailed Report + Proposal

You receive a comprehensive report outlining our findings, recommended solutions and a clear proposal. We provide transparent pricing, timelines and scope so you can make an informed decision.

Project Commences

Once approved, we schedule and begin works in line with the agreed plan. Our team ensures all preparations, materials and trades are coordinated for a smooth start.

Regular Site Meetings + Inspections

Throughout the project, we conduct ongoing site meetings and inspections to maintain quality, address any changes and keep you fully informed of progress.

Handover Period

Upon completion, we walk you through the finished works to ensure everything meets expectations. All documentation, certifications and relevant information are provided.

Preventative Maintenance & Warranty Discussions

Our relationship doesn’t end at completion. We discuss ongoing maintenance recommendations and warranty details to protect your investment long-term.